Privacy Policy

Last updated: June 6, 2026

1. Introduction

Bridgeside ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud-based agentic development platform and related services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, organization details, and authentication credentials.
• Usage Data: Information about how you interact with our platform, including sandbox sessions, task payloads, and workflow metadata.
• Technical Data: IP address, browser type, device information, and log data.
• Payment Information: Billing details processed securely through our payment provider (Stripe). We do not store full credit card numbers.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent security incidents and other malicious, deceptive, or illegal activity

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., cloud infrastructure, payment processing, analytics).
• Legal Compliance: When required by law, subpoena, or court order, or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption at rest and in transit, access controls, and regular security audits. Our sandbox architecture ensures that your codebase and secrets are isolated and never exposed to other tenants.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Sandbox session logs and artifacts are retained according to your organization's data retention settings.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Receive a copy of your data in a portable format
• Withdraw consent at any time where we rely on consent to process your data

To exercise these rights, contact us at privacy@bridgeside.dev.

8. Cookies and Tracking

We use cookies and similar technologies to operate our services, understand usage patterns, and improve user experience. You can control cookies through your browser settings.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@bridgeside.dev.